Ordering Rules

 

  1. We are at Chez Hilda Patisserie available to take your orders from SAT to THURS starting from 10am until 7pm,  contact us at +962 799 000 797 or +962 6 5824808. 

  2. Your favorite daily baked fresh items are available in limited quantities therefore, please place your order in advance a day before.

  3. For any early orders; savoir and sweet, we prefer you to order a day before or call us in the same day to check if we can arrange it.  

  4. Some of the items on our website need to be ordered 24 hours in advance. 

  5.  Some of our items require minimum orders, such as printed cookies, chocolates and Gateau Soiree.

  6. Ordering on the same day must be placed before 1 pm. if not contact us on +962 799 000 797 or  +962 6 5824808 to choose from the available verity we have. 

  7. Chez Hilda Patisserie close on Friday. Chez Hilda Bistro Abdali is open 365 days a year, offering you healthy meals breakfast, lunch, and dinner , wine, beer and fresh cocktails. 

 

Online Ordering

  1. If you are ordering online it's better to order in advance to ensure availability.

  2. Same day simple orders are preferably to be requested before 12pm.

  3. Cash on delivery however, our delivery charge depends on your location area.

 

Decorated Cakes:

  1. To make sure that we give you the best result, when it comes to hand craft cakes please consider placing your order in advance to avoid any misunderstanding . 

  2. You can send us any picture or design you have in mind at            +962 799 000 797 as well as we  have a big variety of cake designs you can choose from as you visit us.

 

Special Orders: 

  1. To arrange a meeting with our Chef for your special occasion please contact us on +962 799 000 797 or +962 6 5824808  in order to give you an appointment.

  2. We guide your special occasions to perfection by providing you several services such as, Reception, Dinner, Baby shower, Wedding, Engagement, Graduation, Mubarkeh, Birthday and Opening of new venue.

 

Cancellation: 

  1. Due to our company rules and regulations we do not accept any cancellations after the first down payment, which is usually 25%-50% depending on the type of your order. As the down payment will be not refundable.

 

Pricing: 

  1. Our Chez Hilda prices on the menu are inclusive of 16% sales tax.

 

Discounts:

  1. In our company our prices are fixed, we do not have any discount policy.

  

Payment:

  1. At Chez Hilda we accept credit cards (Visa and Master) and Bank Checks. 

  

Delivery:

  1. We deliver to any area, our delivery charge depends on your location area.

  2. You can pay Cash or Credit card to our delivery. Sometimes we deliver by outsource delivering Company, in this case please pay Cash.   

 

Platters, Chinaware and Elevations:

  1.  On your daily occasions or orders we accept presenting on your own platters, therefore platters must be provided to us one day before.

  2. In themed occasions we prefer to present on our own rentable platters and elevations. 

  3.  Insurance fee applied on any chinaware from our store. Any damage or lost in our items will be charged. For your comfort our driver will come to pick up any of our equipments and utensils the day after upon coordination with you.

 

 

THANK YOU FOR CHOOSING CHEZ HILDA PATISSERIE.